Freight & Return

Freight

We deliver freight free within EU countries at an order size of EUR 100. Outside EU countries and overseas we deliver at a minimum order size of EUR 140 with freight cost of EUR 30. 

Kindly note: For overseas and outside EU countries custom fees are not included and may be added.  

Delivery

We process your order as quickly as possible and all orders are packed at our warehouse in Denmark. We deliver your order within 3 - 6 working days.

We ship all orders with parcel post or currier shipment.

Delivery to United Kingdom

ATTENTION UK CUSTOMERS: Please note that due to the fact that the UK is no longer a part of the EU different terms and conditions apply to your order.

Orders to the United Kingdom can’t be shipped at an order size below 160 EUR due to the new Brexit regulations. Orders are always freight free. 

The delivery time is usually 5-8 working days, but may be longer due to customs and Brexit-related issues. You can at any time follow your shipment by using the tracking link in your e-mail (you will receive this notification as soon as we have processed and shipped your order).

When an order is shipped to a customer outside the EU, additional import VAT and duties will be added by the local authorities. The recipient is liable to pay these upon delivery. Please note that we are unable to calculate or estimate the total amount.

For further information on UK taxes and duties, please see www.gov.uk

Return & exchance

At Elvang you may return your order within a period of 60 days. 

How to return?

1. Send the items in the original packaging and in the same condition as received together with the delivery note

Our return address is:
Elvang Denmark Warehouse
c/o Textile Logistics ApS
HI-Park 441b
DK-7400 Herning
Denmark

2. Within 14 days you will receive your refund on the used credit card
3. We do not exchange items, but kindly ask you to place a new order
4. If the items are not returned in the same conditions as received, we may be forced to deduct a minor amount